The SQ1 includes dedicated hardware: the fourth-generation AI Engine also used in the flagship Snapdragon 855 processor, Qualcomm said. That's especially the case when it comes to the critical Windows DirectX drivers, software that apps use to control the graphics hardware, he said. "Qualcomm's GPU can run Windows, but it's weaker than Intel, AMD and Nvidia graphics," he said. "Microsoft wanted a truly mobile experience, from long battery life to rich displays to LTE connectivity and of course to be 'instant on' like a smartphone."īoosting graphics performance is a good idea, said Real World Tech analyst David Kanter.
In the meantime, USB cameras work as expected on affected Windows on ARM devices."The GPU and its cores were optimized for Surface Pro X specifically to enhance the performance and user experience for graphics-rich applications," Qualcomm said. There’s no ETA yet on when the driver update that fixes the issue for good will be available, but Microsoft should provide more information soon. “This workaround might disable some features of the camera or lower the image quality but should allow the camera to function until the issue is resolved by the device manufacturer with an updated camera driver” the company explained. However, the company said that it may affect some camera features. The temporary fix that Microsoft released last week will be applied automatically on non-managed devices. Microsoft said that the issue started to affect integrated cameras on May 23, though USB cameras are not affected. The company acknowledged that Windows on ARM devices powered by Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, or the Microsoft SQ1 and SQ2 variants found on Surface Pro X devices started displaying an “0xA00F4271 (0x80004005)” error when users tried to use the Camera app. Last week, the company quietly rolled out a “critical troubleshooter” to mitigate the issue on affected devices, though there are some caveats. Microsoft has released a temporary workaround for the issue that’s causing the integrated camera on the Surface Pro X and other ARM-based devices to not work as expected (via The Verge).
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